FAQ
Warranty & Repair
If by the off chance you discover an issue with your style, we offer free repairs for purchases under our 1 year warranty. Please note that shipping of the item will need to be covered by the customer. We recommend your item is shipped using a tracked delivery service to ensure it's safety.
If you need to request spare parts such as screws or embellishments, we will ship those free of charge, even if the warranty period has ended.
Fill in our online repair form below and we'll get back to you as soon as we can.
Please allow 5-7 working days from the day that we received your online repair.
All repair costs will be calculated by the Repair Department, depending on different factors.(present condition of product, warranty period, product defects – if applicable)
- Major Part: 20% of Retail Price
- Front / Temple(s) / Metal Frame / Clip / Accessory
* when the front needs to be replaced, the lens (which is a component include in the front frame) is replaced together. - Minor Parts: Free-of-Charge
- Trim / Nose Pad / Screws / Temple Tips
- Care: Free-of-Charge
- Fitting / Polishing / Cleaning
Returns & Refunds
We offer full refunds to our customers if they are unhappy with their product for whatever reason. Please take care to include all packaging and accessories sold with the products in brand-new condition. Once refunded your money will take 3-5 working days to reach your account.
For Art's Sake is committed to providing the highest quality products and customer service to all of our customers. If you are not entirely satisfied with your sunglasses for whatever reason, we operate a 14-day full money back guarantee even for unwanted goods.